Walmart’s digital plans have been accelerated by the recent pandemic, something that the retailer has been prepared for due to heavy investments in IT:
“PYMNTS most recent consumer-survey data supports Furner’s view that digitization changes already visible might represent permanent changes — especially among younger and more affluent consumers. According to our latest polling, 31.1 percent of millennials have gone online to manage their retail lives during lockdown and plan to at least partially continue doing so in the future. Another 30.3 percent of Generation Xers told us the same thing, as did 30 percent of bridge millennials.”
P.S. Walmart’s recent investment in tech is paying off in ways that the retailer never could have expected. Need help understanding it all? Our experts can help. Contact us today.