Walmart to Make In-Store Returns Easier — Business Insider

Walmart is trying to make store returns less frustrating by empowering its hosts to process returns at the front of the store:

“Employees called “customer hosts” will soon have the power to process returns and issue refunds at store entrances, Walmart US CEO Greg Foran told attendees of the UBS Global Consumer and Retail Conference on Wednesday.”

P.S. Get a better handle on the “new” Walmart when you take one of 8th & Walton’s supplier classes.

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