The pandemic has accelerated Sam’s Club tech efforts, resulting in its concierge app that makes safe shopping possible for club members:
“’Part of our DNA and part of our culture is rooted into infusing our solutions with great technology,’ Garcia said. It took Sam’s Club just six days to develop the concept and deployment of a concierge app, which provides quick and contactless shopping for consumers who need to buy essential goods in bulk. The ‘Shop from Your Car’ service for elderly and at-risk populations allows team members to take orders from consumer vehicles, shop and load merchandise without customers needing to leave their vehicles.
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