The folks at RetailWire offer an analysis of Walmart’s decision to start using robotic floor mops. Will the machine-cleaners really free up associate time which can then be spent on working with customers or other tasks?
“A post on the Walmart blog estimates that an associate spends two hours per day using the non-autonomous scrubbing machines currently being used in its stores. ‘Instead of riding the scrub machine, a Walmart associate can be tidying restrooms, dust-mopping the checkout aisles, or engaging with customers,’ according to the blog.”
P.S. If store associates have more time to work with customers, customer service will improve and sales may increase. Do you want to work more closely with Walmart to ensure that customers have access to your products? Get in touch with our experts today!